New customer to Virgin

[Stabby]

I have 2 new lines under my name and the phone numbers are switched according to device so my texts are going to the other line. Can i just swap the sim out

[VirginPlusAntgio · Accepted solution]

Hey there @Stabby , 

Welcome to the Community and interesting question. 

We're not entirely sure that we fully understand what you mean by your post, however the phone numbers are linked to their respective SIM cards. If the SIMs are in the wrong phones you can swap them out (possible with physical SIMs only, for eSIMs (if possible) you will need assistance from a Virgin Plus retailer or kiosk).

Let the Community know if you have more questions.