Dropping calls

Pleasefix
Contributor

My phone has been dropping calls for over a week now.  And most times wont even call out.  Why?  I have the most up to date software.  So what now?  I cant even call in to try and get it fixed as my call drops.  

3 REPLIES 3

VirginPlusPatricia
Moderator

Hey @Pleasefix. Welcome to the Community, and thanks for your post.

Can you share a bit more information?

  • Where are you located?
  • Is this occurring indoors or outdoors?
  • What type of phone are you using?
  • Any other troubleshooting steps that you've completed?

- Patricia

All 4 of the members of my family have had issues with dropped calls for the past couple of weeks (now 9 Jun 2022) in Vancouver. We all have fairly recent iPhones XR, and this has never occured before. Has occurred in a variety of locations indoors and out. Any one else experiencing similar call dropping?

Hey there @gregwjohnson

Welcome to the Community and thanks for your post. 

This is definitely odd and we would like to look into it for you.

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