Checking voicemail from a different phone

Mrgano
Contributor

Hello,

I would like to check my voicemail from a different phone, which virgin says is possible. I have my pin set up, could someone please provide instructions? Pressing star from a different phone after calling my number doesn't work. 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

1EYE
Employee

Dial your mobile number, Press the # key when your voicemail recording starts, enter your pin at the prompt.

I am a Virgin Plus employee and a customer. My views on the Community Forum are my own and may not be the views of Virgin Plus or any of its affiliates.

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4 REPLIES 4

1EYE
Employee

Dial your mobile number, Press the # key when your voicemail recording starts, enter your pin at the prompt.

I am a Virgin Plus employee and a customer. My views on the Community Forum are my own and may not be the views of Virgin Plus or any of its affiliates.

mechdude
Contributor

Dial your number. As soon as the greeting message starts, hit # . If you go to the recording, you won't be able to get your messages; in that case hangup and repeat.

If you get to the recording, you can't enter your personal PIN number. You need to do it before the recording starts.

Gd
Contributor

I  haven’t found that this actually works and have tried multiple times to very quickly hit the # key as soon as the voicemail voice starts (ie well before the beep / recording). Please help!