Virgin Plus Costco Canada Benefit

[luisduo69]

Has anyone been able to purchase the Executive Membership at Costco using the Virgin Plus code that was texted? No explanation was given on where you apply the code.

[VirginPlusKris]

Good morning!

Sorry for any confusion as to how to redeem the code. For the Virgin Plus code that was provided specifically, it's to be used at Costco's online check-out when paying for your executive membership. Roughly 2-4 business days after that, you'll receive your Costco voucher.

Hope this helps!

[luisduo69]

Thanks Kris for the info but when I apply the code I was given at checkout, I get the "Code is not Valid" response on the online check-out. Would you also happen to know if this offer is only for new memberships or can it be used for a renewing membership?

Cheers.

[luisduo69]

All I'm getting with this offer is frustration. I try to purchase a new membership but nothing works. The code I received doesn't work and now when I scroll through the rules and regulations for Costco, I don't get the option to advance after confirming. Clearly, no one made sure this offer was working properly before it went live.

[VirginPlusKris]

Sorry to hear about the difficulties. I'll be reaching out in a private message to iron out some details in your particular case and to pass them up the chain. Thank you.

[Supermom]

I use the code during membership purchase check out and I got one cent discount not $100 ??!!!

[Supermom]

And when I ask customers service at Costco no one have any idea and they said it’s scam

[VirginPlusKris]

Hi Supermom.

Sorry to hear about the difficulties. I'll be reaching out in a private message to collect details and your information so we can continue investigating. Thank you.

[luisduo69]

Supermom, did you ever get your purchase resolved? I never heard back from anyone regarding my problem and I now missed out on the item I wanted to purchase from Costco.

[pratyushsharma]

Even I registered with Virgin mobile provided code 10 days back but I haven’t received my voucher/coupon yet?

[pratyushsharma]

I was told a week back by Virgin Mobile representative that I will get a call back within a week with further updates and resolution. I haven’t received any calls. Is someone from Virgin Mobile going to own this issue and resolve it please?

[Fan]

I signed up for Costco membership via virgin plus code. I was supposed to get a $100 voucher that I have not received yet. How can I go about getting it?

[Ckwak7309]

Hi

I was gonna purchase costco membership using Virgin promo code via my benefit app. 

But it doesn't seem to work. 

I have tried several times but it keeps saying technical issue. 

Does this promo code really work?

[hendawg]

I'm having the same issue - Costco website says that the conditions of the promotion are not met. I'm trying to renew my membership and I have not been a member since 2017. (much more than 18 months).

[Abiola]

Hi. I signed up for new Costco Gold Star membership using the membership code I received from the My Benefits app and I didn't get a $50 voucher! All I got was $0.01 off my purchase.