Service in another language

[Juan Pablo]

Is it possible that someone can help you with a complaint in Spanish? My problem is very specific and I can't solve it with my basic English. Is there a way to communicate and support by e-mail? Regards

[VirginPlusAntgio · Accepted solution]

Hey there @Juan Pablo , 

Welcome to the community and thanks for your post. 

When contacting Member Care, it can only be done in either English or French. 

Let the community know if you have more questions.