Security PIN

[Rob_S]

I would like to know how I can retrieve my 4-digit PIN for my Virgin Mobile account.  I cannot find my PIN anywhere.  If necessary, how do I change my Virgin Mobile PIN?

[VirginPlusAntgio]

Hi @yen1953.

Thanks for your post.

You can review and/or modify you account PIN by logging into your My Account profile and going to Set up My PIN

Let us know if you have any further questions.

[VirginPlusAntgio · Accepted solution]

Hey there @Rob_S.

Welcome to the Community and thanks for your post.

We will be more than happy to help. Your 4 digit Virgin Plus PIN number can be found on My Account via the following link; Setup My PIN

Let us know if you have any further questions.

[dnaod]

Oh the irony of this post.

I mean, great information and I agree with everything in this post.

Except that I'm a new Virgin Mobile  customer and I joined this community to complain about my Virgin Plus account's lack of MFA.  No... PINs, security questions (which are actually a security anti-pattern), alternate emails, and alternate phone numbers are NOT MFA/2FA.

Virgin Plus accounts have no MFA and in 2024, that's absolutely TERRIFYING.  Mobile providers are prime vectors of attack because hijacking a mobile account is a gateway to getting access to many other services' 2FA - like banking!

I find this completely unacceptable that my Virgin Plus account has no MFA available.  Scary.