Plan clarity

Hezekiah715
Contributor

Two plans that are offered:  $49/mo,  & $55/mo.  When I go to the plan details, they are identical.

Sweet Pay $49 ($55) - 60GB
-60GB
-Unlimited local minutes
-Unlimited text
-Call waiting and 3-Way Calling
-Canada-wide calling
-Voicemail & Call Display

There must be a difference but I have been unable to get more information.
Help?

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusKris
Moderator

Good morning, @Hezekiah715. Welcome to the Virgin Plus Community, and thanks for your post.

Please bear in mind that as the Community is a peer-to-peer support channel, we do not have insight into account specific circumstances as to what plans may or may not be available to you. Offers are determined on a line by line basis, determined by a number of factors.

The most likely case however is that the $49/month plan offer is a loyalty offer or timed to your account or region specifically.

Let us know if you have any further questions.

View solution in original post

1 REPLY 1

VirginPlusKris
Moderator

Good morning, @Hezekiah715. Welcome to the Virgin Plus Community, and thanks for your post.

Please bear in mind that as the Community is a peer-to-peer support channel, we do not have insight into account specific circumstances as to what plans may or may not be available to you. Offers are determined on a line by line basis, determined by a number of factors.

The most likely case however is that the $49/month plan offer is a loyalty offer or timed to your account or region specifically.

Let us know if you have any further questions.