Credit Union not in list of banks

[Brian Eng]

I want automatic withdrawals from my credit union chequing account.  My credit union is not listed.  What do I do?

[VirginPlusKris · Accepted solution]

Hi there, @Brian Eng. Welcome to the Virgin Plus Community, and thanks for your post.

We'd recommend reviewing the list of available institutions thoroughly. At times it may appear under a not as apparent name to match up one to one with the name of your credit union. 

Beyond that, we'd recommend contacting your credit union in question to confirm that they support this payment method.

Looking forward to hearing back from you.

[MD001]

I have a deal where I can get a 10 dollar credit monthly if I do pre auth payment

My debit credit union is not in the list of approved banks and so I was wondering if I can just have the approval on my credit card instead because it says credit card will not give me the deal which makes no sense 

The phone line assistant told me to mail them a physical void cheque but I am not comfortable doing that so I was looking to see if any alternative can work 

[VirginPlusAntgio]

Hey there @MD001 , 

Welcome to the community and thanks for your post. 

Can you share with us the name of your debit credit union and we will be happy to escalate it for review and correction. 

Looking forward to hearing back from you.

[MD001]

Hello it is access credit union 

[VirginPlusAntgio]

Thanks for the confirmation @MD001 , 

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Jbphone]

Could you also look into adding Coastal Community Credit Union please.

[VirginPlusKris]

Good morning, @Jbphone. Thank you for sharing.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Jessd]

Kawartha Credit Union is not in the list of banks either 

[VirginPlusAntgio]

Hey there @Jessd ,

Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Ziggy]

Could also have caisse populaire de Clare added to the list ty

[VirginPlusAntgio]

Hey there @Ziggy ,

Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[MC60]

Hello!

Could you also please reach out to Ganaraska Financial Credit Union to verify and add to the list of institutions for debit payment?

Thank you!

[VirginPlusKris]

Hey there @MC60.

Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Westcoast23]

Can you add coast capital savings credit union to your list of debit