I would like to disable my WIFI and use my own WIFI router

[wolv3rin3_81]

I have been having issues with the wifi router section of the Valeria modem and I am on my second one since the apparent fix is just go and swap for a "new one". I would like to disable the WIFI router and use my ASUS routers. I the past I was able to use bridge mode, but I cannot find it and reading around it seems it doesn't exist in the Valeria modem. I am hoping to get some insight here.

[Jacir]

Did you check to see if maybe your modem and your router are broadcasting the same network (192.168.2.0/24) for the DHCP service and they have the same IP for the management 192.168.2.1

Jacir

[KingTwinkie]

Hi, yep, I disconnected all ethernet cables from Valerie before I did a factory reset. 

[polat87]

Using cmd on PC windows, type ipconfig and take a look to default gateway ip, it should be your router. 

[KingTwinkie]

Hi, na, both my router and modem should be on different address spaces: 192.168.50.0/24 and 192.168.2.0/24 respectively.  I say should since DHCP on the modem is turned off, even apparently after a reset as the default gateway is blank in ipconfig /all.  If I manually set the gateway in Network Properties, I still can't get a response from the modem when navigating in my browser.

[KingTwinkie]

Hi, when connected to my router, the default gateway is my router as expected.  When connected to Valerie via wifi after a reset, default gateway is blank.  Even if I manually set the default gateway for my Wi-Fi in Network Connection to 192.168.2.1, browser requests to Valerie or 192.168.2.1 time out.

[jonathan2260]

Hi there.

I have the Steve modem and been frustrated with the lack of Bridge mode. I have a PfSense router and been running it in Double Nat mode for ages but wanted it to go directly to the internet.

I had to contact an agent from Virgin and while I don't fault him for lacking knowledge, he did reset the password so that I could be sure of what it was.

User ID is a format of v2xxxxxx@virginmobile.ca  and password is what the agent set it to for me.

Unlike what I have read elsewhere in this forum post. There is no vlan tag. In fact I was trying to use a vlan tag after speaking to the agent and it was failing to work until I tried no vlan tags. I'm not sure why someone mentionned vlan 35 as that is not the case for me.

Perhaps this is a situation of location. I'm in the Montreal region for instance and I didn't need to add a vlan tag. Maybe there is a vlan tag for those in another area such as Toronto but I have no idea.

I just felt the need to mention this here hoping it will help someone else facing this problem.

[polat87]

steve is for dsl. You will probably need an dsl modem for using 100% your own router or router who is able to deal with dsl.

[MrLary]

Would like to know why I can’t get my VincentModem into modem mode won’t open in the browser in Google Chrome

[DaveH]

I found that I had to also turn off the antennas, (click button at bottom of screen).