Change the internet speed.

[sheyda_mrd]

If I want to change my internet speed from 10mbps to 50 Mbps should I pay an installation fee to an operator? because virgin said, "The changes you want to make to your Internet plan will need a professional installation" .

[VirginPlusAntgio · Accepted solution]

Hi @sheyda_mrd,

Welcome to Community.

A one-time installation fee applies if you decline self-install when eligible and request a technician visit. If you're not eligible for self-install, you will receive a complimentary technician visit. For more details, please visit our Virgin Plus Home Internet section of our website.

Let the Community know if you have more questions.