Can I use my new modem when I change my internet speed plan to 300

[Fs-v4me]

I already have a new modem, can i use it when i change my internet speed plan to 300?

[VirginPlusNick · Accepted solution]

Hey there @Fs-v4me , 

Welcome to the Community and thanks for your post. 

The Community being a peer to peer assistance channel, we do not have access to your account to be able to see your current set-up.

You will be advised while completing the speed upgrade if a technician visit and/or modem exchange is needed. 

Let the Community know if you have more questions.