topic Re: Unable to Delete credit card in Member Benefits and My Account

Unable to Delete credit card

Ankush — Fri, 29 Jul 2022 06:49:57 GMT

I got a prepaid number when i visited Canada as a visitor. Now I don't need this number but I am unable to delete my credit card details from payment setup. Pls help me in deleting my card details. I don't even find the option to change payment to cash.
Thanks

Re: Unable to Delete credit card

VirginPlusAlexander — Tue, 02 Aug 2022 18:41:51 GMT

Hi there @Ankush,

Have you tried clearing your cookies and cache, make sure any pop-up blockers are off and/or try an alternate browser?

Give those a try and let us know if you're still running into trouble.

not able to delete my credit card

ahsan — Fri, 02 Sep 2022 08:26:28 GMT

i am trying to delete my credit card but it is not letting me, keeps auto deducting payment from the card even when i dont want to use the sim anymore.

I have tried from my phone and even my PC!!