topic Data overage in Member Benefits and My Account

Needs more data

Browns_beach — Tue, 14 Sep 2021 20:27:59 GMT

I need more data for just this month, don’t want to add on extra data to my plan. Is this possible?

Re: Needs more data

VirginPlusElla — Tue, 18 Jun 2024 14:39:08 GMT

Hi!

Thanks for your post, welcome to community.

You may purchase a data add-on (if available), via your online profile at My features

Let the Community know if you have more questions.

Data overage

Vanslack — Tue, 29 Mar 2022 19:40:12 GMT

I need to add data for just a month. Can I do that?

Data

Dan12345 — Thu, 06 Jul 2023 01:07:18 GMT

Hi everyone, I want to ask if a renewal of my monthly plan before the pre authorized date will provide me with a new data amount? Currently, I'm about 95% data usage on my billing cycle and I don't want to pay the 13 dollars per 100mb once I reach 100%. Thanks awaiting your assistance

How do I add data?

Kay1231 — Wed, 10 Jan 2024 15:17:53 GMT

I got the 75gb $40 plan. If i ever need to add on data it seems like there is no way to do it?

Can't add data

mtran — Tue, 18 Jun 2024 13:19:19 GMT

I'm unable to have data addons, probably due to changing my plan for next month, I then attempted to reverse it but still no luck.

Needs more data

DAZEMAY — Tue, 24 Jun 2025 18:02:24 GMT

Hi there - I will staying at a friend's condo next month while travelling and will need to stream 3 days for work from my phone to laptop, but there is no wifi. Searching the community here it looks like I can add-on extra data if needed. But when I go to my account and look at account add-ons, there is no option to add on data right now. Is this because my plan doesn't allow it? Or because currently no extra data is required because I am only in day 3 of my billing cycle? If the latter can I assume that if I use up the data, the option will become available once my 60GB are used up?