https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1455#M357 <P>Last week I’ve made arrangements to have a Virgin router installed on Monday to begin my Virgin internet service for 50 mbps.</P><P>I also made arrangements to have Bell Sympatico stop my internet service by 5 pm that day.</P><P>I told Bell that I’m keeping my Bell phone service for my landlines.</P><P>I was told by both Bell and Virgin that the Virgin tech person is really just a Bell tech and he will take my Bell Router Home Hub 3000 and replace it with a Virgin router.</P><P>The problem is, based on conversations I’ve had this evening with someone from the Bell Forum community that these days modern phone lines also need a router to work right.</P><P>Does this mean I need to keep my Bell Home Hub 3000 for my phone while also installing the Virgin router for my new Virgin internet &nbsp;access?</P><P>Or, will the new Virgin router have landline capability such that I would need to switch to Virgin for landline service?</P><P>Does Virgin offer landline service?</P><P>Or can I use the Virgin router for my landline phone service and still be with Bell (if Virgin doesn’t handle landline service)?</P><P>Or does Virgin offer an add-on option for landline service?</P> Sun, 16 Jan 2022 05:30:13 GMT ptxyz123 2022-01-16T05:30:13Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1455#M357 <P>Last week I’ve made arrangements to have a Virgin router installed on Monday to begin my Virgin internet service for 50 mbps.</P><P>I also made arrangements to have Bell Sympatico stop my internet service by 5 pm that day.</P><P>I told Bell that I’m keeping my Bell phone service for my landlines.</P><P>I was told by both Bell and Virgin that the Virgin tech person is really just a Bell tech and he will take my Bell Router Home Hub 3000 and replace it with a Virgin router.</P><P>The problem is, based on conversations I’ve had this evening with someone from the Bell Forum community that these days modern phone lines also need a router to work right.</P><P>Does this mean I need to keep my Bell Home Hub 3000 for my phone while also installing the Virgin router for my new Virgin internet &nbsp;access?</P><P>Or, will the new Virgin router have landline capability such that I would need to switch to Virgin for landline service?</P><P>Does Virgin offer landline service?</P><P>Or can I use the Virgin router for my landline phone service and still be with Bell (if Virgin doesn’t handle landline service)?</P><P>Or does Virgin offer an add-on option for landline service?</P> Sun, 16 Jan 2022 05:30:13 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1455#M357 ptxyz123 2022-01-16T05:30:13Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1489#M364 <P>Hey there <a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/12979">@ptxyz123</a>,&nbsp;</P> <P>Welcome to the Community and thanks for your post.&nbsp;</P> <P>We would like to start by welcoming&nbsp;you to the Virgin Plus family.</P> <P>We unfortunately wouldn't have the capability to run your Bell services on our Virgin Plus modem. Our <A href="https://www.virginplus.ca/en/phones/home-phone.html?province=ON&amp;geoResult=failed#" target="_blank">Home Phone services</A> are offered only in certain areas of Alberta, British-Columbia and Quebec and is provided over the mobile network via a Wireless Home Hub.</P> <P>&nbsp;</P> Wed, 19 Jan 2022 20:09:03 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1489#M364 VirginPlusAntonie 2022-01-19T20:09:03Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1492#M365 <P>Thank you</P> Thu, 20 Jan 2022 12:57:55 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/about-possible-landline-service-with-virgin/m-p/1492#M365 ptxyz123 2022-01-20T12:57:55Z