topic Re: using top up credit before auto payment in Member Benefits and My Account

using top up credit before auto payment

kbmobil — Wed, 24 Nov 2021 06:14:09 GMT

I have a top up credit that I would like to use before it expires.

I also need to keep auto payment (with credit card) turned on in order to receive the 500MB data bonus.

Do I permanently lose the 500MB data bonus if I turn off auto payment for one payment cycle?

Thanks.

Re: using top up credit before auto payment

kbmobil — Wed, 24 Nov 2021 20:23:05 GMT

I just got confirmation in a chat with VirginPlus... when you turn off auto payment, even temporarily, you permanently lose the 500MB per month bonus data you received when signing up.