Basketball tickets - the promo code you entered does not apply to your current order.

Kim10 — Fri, 07 Mar 2025 13:41:09 GMT

Hi there

I have tried purchasing basketball tickets using the member benefits promo. I am over the $250 total but the promo code is not working. I am not using any other promo codes. It says "Gift card invalid. Sorry, the promo code you entered does not apply to your current order."

Please help.

Thanks,

KIm

Re: Basketball tickets - the promo code you entered does not apply to your current order.

VirginPlusKris — Mon, 10 Mar 2025 15:17:05 GMT

Hi there, @Kim10. Welcome to the Virgin Plus Community, and thanks for your post.

We wanted to check in and see if you were still having issues taking advantage of your Member Benefits offer. To confirm, you're referring to the Vivid Seats offer here? If so, make sure to expand the +Good to know section to see the full details of the offer.

Are you using the Vivid Seats app, or in a web browser?
Have you reviewed and confirmed that the game is indeed eligible?
Have you reached out to Vivid Seats support team for more info, in case it's an error from their end?

Let us know if you were still in need of assistance. Best wishes.

topic Re: Basketball tickets - the promo code you entered does not apply to your current order. in Member Benefits and My Account

Basketball tickets - the promo code you entered does not apply to your current order.

Re: Basketball tickets - the promo code you entered does not apply to your current order.