topic Re: Attempting to pay online with Credit Union MasterCard debit card - Error Code GPSO-0402 in Member Benefits and My Account

Attempting to pay online with Credit Union MasterCard debit card - Error Code GPSO-0402

Jiffy — Fri, 20 Dec 2024 16:48:35 GMT

I recently moved my banking to Kawartha Credit Union in Brockville, Ontario and was provided with a MasterCard debit card.

Unlike my old TD Visa debit card, the Virgin system will not accept the new MasterCard debit card. I get an error message with the code GPSO-0402.

I prefer paying online with the M/C debit card and wondered how I can resolve this issue with your payment system?

Re: Attempting to pay online with Credit Union MasterCard debit card - Error Code GPSO-0402

VirginPlusKris — Sat, 21 Dec 2024 16:00:28 GMT

Hi there, @Jiffy. Welcome to the Virgin Plus Community, and thanks for your post.

We do apologize for any confusion, but regrettably MasterCard Debit is not an accepted method of payment. We invite you to take a look at our Ways to Pay Your Monthly Bill support page for details on alternative payment methods.

Best wishes.