topic Change data in my plan in Member Benefits and My Account

Change data in my plan

kkk — Mon, 08 Jan 2024 15:13:21 GMT

I want to change my data plan to a lower plan because I do not use any data and I’m paying too much money.

How do I?

Re: Change data in my plan

VirginPlusAntonie — Tue, 10 Dec 2024 13:06:52 GMT

Hey there @kkk ,

Welcome to the Community and thanks for your post.

We invite you to navigate to your My Account profile at Change My Plan to review your options. One thing to keep in mind, is My Account will only populate plans that you're eligible for.

Let the Community know if you have more questions.

Re: Change data in my plan

CptAdventure — Sat, 27 Jan 2024 21:49:03 GMT

I wanted to do something similiar. I added 50G for the last month and now want to remove it and restore the orginal 10G my default plan had. But there is no such option on "Change my plan". All I am offered is other plans that all still have too much data for my use.

Re: Change data in my plan

I want to change my data — Sun, 28 Jan 2024 00:29:04 GMT

I want to change my data plan to a lower plan because I do not use any data and I’m paying too much money. How do I?

Re: Change data in my plan

Eligibility — Tue, 19 Mar 2024 21:18:09 GMT

What does it mean “plans you’re eligible for”? How is eligibility determined and who makes those determinations?

new plan

Bk Dixit — Mon, 03 Jun 2024 02:19:51 GMT

do you have any plan under 20gb and 30gb data

Change data in my plan

New27 — Tue, 10 Dec 2024 13:05:43 GMT

Hi, do you have any idea how can i lower my plan? I have 75gb data but i really dont need that much. I wanted to transfer to other provider, but cs are telling me that i have a contract with my phone and i need to pay the rest of the amount, but they cant offer me anything, they are just offering the home internet which i dont need.