Promo available with continuous subscription to two eligible services including mobile?

tao89 — Sat, 09 Nov 2024 21:06:28 GMT

Hi,

I signed up for Virgin internet using a promo and I'm confused about the following term that's currently on my promotion: "Internet promo available with continuous subscription to two eligible services including mobile"

Does this mean that I have to have two additional services in addition to the internet to get the discount promo? Or is only one additional service sufficient for me to keep the promo?

TIA

Re: Promo available with continuous subscription to two eligible services including mobile?

VirginPlusKris — Tue, 12 Nov 2024 14:50:20 GMT

Good morning, @tao89. Welcome to the Virgin Plus Community, and thanks for your post.

Please do bear in mind that as the Virgin Plus Community is a peer-to-peer support channel, we do not have insight as to account specific circumstances such as billing or offers you may be receiving.

With that said, from your description of what you're seeing, you would need to be subscribed to two services with Virgin Plus to qualify for the promo, including internet. So you could be a member taking advantage of our home internet and TV offers but not necessarily mobility, or internet and mobility, but not TV.

Of course, as the promo offer is for members receiving internet via Virgin Plus, they would need to be subscribed to that - so it's only the second service that's interchangeable. 🙂

Let us know if you have any further questions. Best wishes.

topic Promo available with continuous subscription to two eligible services including mobile? in Member Benefits and My Account

Promo available with continuous subscription to two eligible services including mobile?

Re: Promo available with continuous subscription to two eligible services including mobile?