How to change which number receives the invoice notification text?

Mama Bear — Mon, 29 Jul 2024 14:30:59 GMT

HI,

I would like to change the cell phone number that is receiving the invoice notification by text.
We have 3 numbers on the same account, but i would like to get the text messages for invoice notification on my phone not my daughters. How do i change that?

Re: How to change which number receives the invoice notification text?

VirginPlusAntonie — Wed, 31 Jul 2024 19:41:22 GMT

Hey there @Mama Bear ,

Welcome to the Community and thanks for your post.

In order to make sure your account is updated with the correct information, we invite you to access your profile section of your My Account and update any information that may be outdated.

We also invite you to visit Virgin Plus Communication preferences. on VirginPlus.ca and update any outdated information (details may take up to 10 business days to update after registration).

If after you notice the notification is still being sent to the wrong phone number, let the Community know and we will reach out accordingly to assist as best we can.

Let the Community know if you have more questions.

topic Re: How to change which number receives the invoice notification text? in Member Benefits and My Account

How to change which number receives the invoice notification text?

Re: How to change which number receives the invoice notification text?