https://forum.virginplus.ca/t5/member-benefits-and-my-account/what-is-an-outstanding-balance/m-p/8740#M1995 <P>Good morning,&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1028415901">@Huy</a>. Welcome to the Virgin Plus Community, and thanks for your post.</P> <P>An outstanding balance indicates the remaining amount owed from your most recent monthly bill to be paid off.</P> <P>Bear in mind that this will not immediately update upon completing a payment - payment processing is not automatic. We have another thread on <A href="https://forum.virginplus.ca/t5/Member-Benefits-and-My-Account/Payment-made-Balance-owing-not-updating/m-p/4868" target="_blank" rel="noopener"><STRONG>Payment delay and your balance not updating</STRONG><IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A> with more info that we'd recommend taking a look over.</P> <P>Let us know if you have any further questions.</P> Tue, 20 Feb 2024 13:01:51 GMT VirginPlusKris 2024-02-20T13:01:51Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/what-is-an-outstanding-balance/m-p/8734#M1994 <P>I'm not sure what this means.</P> Sat, 17 Feb 2024 15:53:58 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/what-is-an-outstanding-balance/m-p/8734#M1994 Huy 2024-02-17T15:53:58Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/what-is-an-outstanding-balance/m-p/8740#M1995 <P>Good morning,&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1028415901">@Huy</a>. Welcome to the Virgin Plus Community, and thanks for your post.</P> <P>An outstanding balance indicates the remaining amount owed from your most recent monthly bill to be paid off.</P> <P>Bear in mind that this will not immediately update upon completing a payment - payment processing is not automatic. We have another thread on <A href="https://forum.virginplus.ca/t5/Member-Benefits-and-My-Account/Payment-made-Balance-owing-not-updating/m-p/4868" target="_blank" rel="noopener"><STRONG>Payment delay and your balance not updating</STRONG><IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A> with more info that we'd recommend taking a look over.</P> <P>Let us know if you have any further questions.</P> Tue, 20 Feb 2024 13:01:51 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/what-is-an-outstanding-balance/m-p/8740#M1995 VirginPlusKris 2024-02-20T13:01:51Z