topic How to update payment information in Member Benefits and My Account

How to update payment information

Jschneuker — Thu, 24 Jul 2025 12:20:13 GMT

I’m wanting to save my credit card information to make it easier to make a payment but I can’t seem to do so??

VirginPlusAntonie — Tue, 10 Feb 2026 18:31:52 GMT

Hey @Jschneuker
Thanks for your post. The Community will need more details in order to help.

Do you have a postpaid or prepaid account?

Pre-authorization information can easily be updated and added via My Account.

If you have a Prepaid account, you can visit our Top up your prepaid account article.

WaicheongLao — Fri, 25 Feb 2022 15:32:46 GMT

good morring

change payment from Old TD Visa to new TD Visa account Number

WaicheongLao — Fri, 25 Feb 2022 15:38:49 GMT

can you let me know how to get change for payment Account?

VirginPlusAntonie — Tue, 10 Feb 2026 18:31:13 GMT

Welcome to the Community.

Pre-authorization information can easily be updated and added via My Account.

If you have a Prepaid account, you can visit our Top up your prepaid account article.