https://forum.virginplus.ca/t5/member-benefits-and-my-account/website-not-working/m-p/6598#M1493 <P>I cannot access the website to change my plan<BR />I am on prepaid and anytime I want to update my plan to a more expensive one I may add<BR />and also my card has expired and I cannot fix it because of this godawful website<BR />every time I attempt to change anything I get oops! this page can't come to the phone right now 404 error message<BR />I will be calling soon but rn I cannot as they are not open<BR />I will be taking my business somewhere else soon as I need to use my phone for school purposes<BR />You better fix your website soon virgin or you're losing a customer and I will personally tell everyone i know how godawful your service is</P> Mon, 02 Oct 2023 05:15:54 GMT Craymond 2023-10-02T05:15:54Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/website-not-working/m-p/6598#M1493 <P>I cannot access the website to change my plan<BR />I am on prepaid and anytime I want to update my plan to a more expensive one I may add<BR />and also my card has expired and I cannot fix it because of this godawful website<BR />every time I attempt to change anything I get oops! this page can't come to the phone right now 404 error message<BR />I will be calling soon but rn I cannot as they are not open<BR />I will be taking my business somewhere else soon as I need to use my phone for school purposes<BR />You better fix your website soon virgin or you're losing a customer and I will personally tell everyone i know how godawful your service is</P> Mon, 02 Oct 2023 05:15:54 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/website-not-working/m-p/6598#M1493 Craymond 2023-10-02T05:15:54Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/website-not-working/m-p/6600#M1494 <P>Hi&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/518816501">@Craymond</a>&nbsp;</P><P>close all browser and clear cache , cookies , and open new browser inPrivate mode, from computer..</P> Mon, 02 Oct 2023 07:17:30 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/website-not-working/m-p/6600#M1494 RedRose 2023-10-02T07:17:30Z