https://forum.virginplus.ca/t5/member-benefits-and-my-account/partial-charges-nd-credit-bill/m-p/4996#M1227 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/807209529">@Sparrow</a></SPAN> ,&nbsp;</P> <P>Welcome to the Community and thanks for your post.</P> <P>Partial charges and/or credits are anything surrounding proration on your bills.</P> <P>Proration sounds complicated, but it's actually a very simple concept. Essentially, if you use something for less time than you're scheduled to use it for, it's fair to expect that you'll only be charged for the time you used.&nbsp;</P> <P>If you add a feature mid cycle, we will only charge you for the amount of days left in the cycle and not for a full month. The same concept apply if you remove a feature mid cycle, we will apply a credit on your next bill for the amount of days you had left in your cycle.</P> <P>Let the Community know if you have more questions.</P> <P>&nbsp;</P> Thu, 08 Jun 2023 19:35:07 GMT VirginPlusAntonie 2023-06-08T19:35:07Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/partial-charges-nd-credit-bill/m-p/4981#M1223 <UL><LI>What's the meaning of partial charges and credit bill</LI></UL> Wed, 07 Jun 2023 00:22:57 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/partial-charges-nd-credit-bill/m-p/4981#M1223 Sparrow 2023-06-07T00:22:57Z https://forum.virginplus.ca/t5/member-benefits-and-my-account/partial-charges-nd-credit-bill/m-p/4996#M1227 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/807209529">@Sparrow</a></SPAN> ,&nbsp;</P> <P>Welcome to the Community and thanks for your post.</P> <P>Partial charges and/or credits are anything surrounding proration on your bills.</P> <P>Proration sounds complicated, but it's actually a very simple concept. Essentially, if you use something for less time than you're scheduled to use it for, it's fair to expect that you'll only be charged for the time you used.&nbsp;</P> <P>If you add a feature mid cycle, we will only charge you for the amount of days left in the cycle and not for a full month. The same concept apply if you remove a feature mid cycle, we will apply a credit on your next bill for the amount of days you had left in your cycle.</P> <P>Let the Community know if you have more questions.</P> <P>&nbsp;</P> Thu, 08 Jun 2023 19:35:07 GMT https://forum.virginplus.ca/t5/member-benefits-and-my-account/partial-charges-nd-credit-bill/m-p/4996#M1227 VirginPlusAntonie 2023-06-08T19:35:07Z