topic Re: Buyer’s remorse question in Member Benefits and My Account

Buyer’s remorse question

spaghettio — Wed, 10 May 2023 00:58:16 GMT

If I’d like to return my phone within the first 30 days, what happens with my plan? Do I have to continue with the new plan and use my old phone, or am I able to sign up for a new plan?

Re: Buyer’s remorse question

VirginPlusKris — Thu, 11 May 2023 11:44:17 GMT

Hi there @spaghettio. Welcome to the Community.

You would be automatically set back to your plan prior to upgrading to your phone. If the plan is no longer available, or you did not have a plan prior to upgrading, you'll need to speak with a representative to select a new plan for yourself.

Take a look at our Contact Us page for the best means to connect with a representative if need be.

Can I return my upgrade device and get a new one

iannemilan8564 — Fri, 22 Dec 2023 13:26:30 GMT

I just received my upgrade device but not happy, can I return and get a new one device?

Re: I just received my upgrade device but not happy, can i return and get a new one device?

RedRose — Fri, 22 Dec 2023 01:26:35 GMT

Hi @iannemilan8564

review information about Returns click Here .