https://forum.virginplus.ca/t5/tv/hot-bench-show-is-locked/m-p/7924#M390 <P>Searched the show Hot Bench and I saw that all seasons of all shows have a lock icon in the top right corner. Why is there no option to play these shows and why are they locked?&nbsp;</P> <P>&nbsp;</P> Wed, 20 Dec 2023 14:29:54 GMT kerr12 2023-12-20T14:29:54Z https://forum.virginplus.ca/t5/tv/hot-bench-show-is-locked/m-p/7924#M390 <P>Searched the show Hot Bench and I saw that all seasons of all shows have a lock icon in the top right corner. Why is there no option to play these shows and why are they locked?&nbsp;</P> <P>&nbsp;</P> Wed, 20 Dec 2023 14:29:54 GMT https://forum.virginplus.ca/t5/tv/hot-bench-show-is-locked/m-p/7924#M390 kerr12 2023-12-20T14:29:54Z https://forum.virginplus.ca/t5/tv/hot-bench-show-is-locked/m-p/7957#M395 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/626087351">@kerr12</a></SPAN> ,&nbsp;</P> <P>Welcome to the Community and thanks for your post.&nbsp;</P> <P>As the Community is a peer to peer assistance channel, it would be hard to determine the cause. However, below is a few possible causes;</P> <UL> <LI>You're not subscribed to the channel in question.</LI> <LI>The show is not eligible for On Demand viewing.</LI> <LI>The show may be limited to At Home viewing only.</LI> </UL> <P>Let the Community know if you have more questions.</P> Thu, 21 Dec 2023 18:55:08 GMT https://forum.virginplus.ca/t5/tv/hot-bench-show-is-locked/m-p/7957#M395 VirginPlusAntonie 2023-12-21T18:55:08Z