https://forum.virginplus.ca/t5/mobility/didn-t-mean-to-buy-prepaid-top-up/m-p/1828#M932 <P><SPAN>I didn't mean to buy the top-up card. I want my money back. Didn't even seem to use the data and I ran out right away.</SPAN></P> <P><SPAN>I want a refund. I want my money back.</SPAN></P> Tue, 08 Mar 2022 12:21:06 GMT Sivv 2022-03-08T12:21:06Z https://forum.virginplus.ca/t5/mobility/didn-t-mean-to-buy-prepaid-top-up/m-p/1828#M932 <P><SPAN>I didn't mean to buy the top-up card. I want my money back. Didn't even seem to use the data and I ran out right away.</SPAN></P> <P><SPAN>I want a refund. I want my money back.</SPAN></P> Tue, 08 Mar 2022 12:21:06 GMT https://forum.virginplus.ca/t5/mobility/didn-t-mean-to-buy-prepaid-top-up/m-p/1828#M932 Sivv 2022-03-08T12:21:06Z https://forum.virginplus.ca/t5/mobility/didn-t-mean-to-buy-prepaid-top-up/m-p/1859#M946 <P>Hey there <a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/17222">@Sivv</a>,</P> <P>Welcome to the Community.&nbsp;</P> <P>Unfortunately, we wouldn't be unable to provide a refund for a purchased top-up card.&nbsp;Check out our <A href="https://www.virginplus.ca/en/support/legal-terms.html" target="_blank">Terms of Service</A>, once on the page you can scroll down to&nbsp;<STRONG>Billing And Payment -&nbsp;</STRONG>section <STRONG>39 (b)</STRONG>.&nbsp;</P> <P>&nbsp;</P> Fri, 11 Mar 2022 20:24:39 GMT https://forum.virginplus.ca/t5/mobility/didn-t-mean-to-buy-prepaid-top-up/m-p/1859#M946 VirginPlusAntonie 2022-03-11T20:24:39Z