topic Re: Why am I receiving texts from Virgin in Mobility

Why am I receiving texts from Virgin

PO — Sun, 13 Feb 2022 04:46:49 GMT

Why am I receiving texts from Virgin trying to sell. I wish to unsubscribe. I trust no texts.

Re: Why am I receiving texts from Virgin

VirginPlusPatricia — Tue, 15 Feb 2022 19:23:56 GMT

Hey @PO. Thanks for your post, and welcome to the Community. 🙂

We have a great section on our website where you can manage your communication preferences, and change your text message preferences.

- Patricia

Re: Why am I receiving texts from Virgin

PO — Tue, 15 Feb 2022 19:57:31 GMT

I have no issue with texts from Virgin regarding my monthly invoice, it is the other texts I do not wish to see from Virgin. Thank you. The Communication Preferences are very difficult to correctly check off to get what I wish.