https://forum.virginplus.ca/t5/mobility/photos-and-some-messages-do-not-download-on-new-samsung-phone/m-p/1325#M722 <P>Hi... just bought a new phone Samsung and photos/some messages will not download when texted.... can anyone help with what setting we've missed to correct this?</P><P>&nbsp;</P> Tue, 28 Dec 2021 16:23:00 GMT kathsko 2021-12-28T16:23:00Z https://forum.virginplus.ca/t5/mobility/photos-and-some-messages-do-not-download-on-new-samsung-phone/m-p/1325#M722 <P>Hi... just bought a new phone Samsung and photos/some messages will not download when texted.... can anyone help with what setting we've missed to correct this?</P><P>&nbsp;</P> Tue, 28 Dec 2021 16:23:00 GMT https://forum.virginplus.ca/t5/mobility/photos-and-some-messages-do-not-download-on-new-samsung-phone/m-p/1325#M722 kathsko 2021-12-28T16:23:00Z https://forum.virginplus.ca/t5/mobility/photos-and-some-messages-do-not-download-on-new-samsung-phone/m-p/1356#M731 <P>Open the Messages app.</P><P>Touch the menu icon, (should see it on the right side of the search field).</P><P>Touch Settings.</P><P>Scroll down and touch Advanced.</P><P>Toggle on Auto download MMS.&nbsp;</P><P>If the above is toggled on already. What kind of device did you have before the new Samsung, if it was an iPhone. Deregister your imessage&nbsp;</P><P><A href="https://selfsolve.apple.com/deregister-imessage/" target="_blank">https://selfsolve.apple.com/deregister-imessage/</A>&nbsp;</P><P>&nbsp;</P> Fri, 31 Dec 2021 02:55:33 GMT https://forum.virginplus.ca/t5/mobility/photos-and-some-messages-do-not-download-on-new-samsung-phone/m-p/1356#M731 1EYE 2021-12-31T02:55:33Z