topic Re: Voicemail greeting voice options? in Mobility

Voicemail greeting voice options?

taz — Mon, 10 Jul 2023 14:16:03 GMT

Are there different options for the voice that greets me on voicemail? I don't care for the electronic Aussie accent lady.

Re: Voicemail greeting voice options?

VirginPlusAntonie — Fri, 10 Apr 2026 16:04:28 GMT

Hey there @taz, welcome to the Community.

We're sad to learn that you do not like our recording. 😞 However it is the only one we've got.

For other options on how to change and expedite your voicemail usage, check out this thread on More concise voicemail retrieval routines

Re: Voice mail voice

taz — Fri, 21 Jan 2022 22:13:02 GMT

Thanks for the reply! Maybe she'll grow on me...

Re: Voice mail voice

John_VanIsle — Sun, 23 Jan 2022 22:53:03 GMT

Eternally effervescent, never has a bad day..

Annoying British accent

Pollystyrene — Thu, 02 Mar 2023 21:19:46 GMT

Are there any plans at all to introduce a less grating voice to represent virgin? In canada we have a stunningly tooth-shattering french version of the fake sounding brit english one. I’m not really sure who this appeals to.

Re: Voice mail voice

AlG — Thu, 27 Jul 2023 13:25:30 GMT

Hello, I just switched over to Virgin from Bell.

You can add me to the vote that the voicemail voice it HORRIBLE. But I have to endure it each and every time I go into the voicemail --- yuck.

Why would you introduce a foreign accent in anything as widely used as this? Why not just use a Canadian voice with no noticeable accent? Seems like common sense to me. At the very least, why not give us options that allow us to select a voice / accent that is less annoying?

I look forward to the day that Virgin replaces it or gives us more options.

Can I change the recorded voice of the Virgin voicemail ‘person’?

Mutti — Sat, 09 Dec 2023 17:46:09 GMT

The computerized sing song voice of Virgin’s voicemail prompter is annoying and the script too lengthy. Can these be changed?

Re: Voicemail greeting voice options?

nd26 — Sat, 30 Dec 2023 17:13:37 GMT

I am in complete agreement--why are you using a recording with a RIDICULOUS, FAKE accent? It is so grating and cringy. I HATE it!!!

Re: Voicemail greeting voice options?

Canadian — Mon, 15 Jan 2024 19:29:18 GMT

I totally agree!!! Please consider a Canadian voice instead of that horrible fake Auzzie voice!!

Re: Voicemail greeting voice options?

Richie — Thu, 18 Jan 2024 23:00:42 GMT

It's not only annoying - it's hard to understand. With the accent, limitations of cellular transmission, small phone speakers and my moderate hearing impairment, I just cannot make out what the voice is saying at some of the prompts.

Please change this, as AIG suggested.

Thanks.

Re: Voice mail voice

Pollystyrene — Fri, 19 Jan 2024 15:22:30 GMT

Amen. I never thought a voice could drill a hole in my head, but that’s what it feels like logging in

Re: Voicemail greeting voice options?

TT — Wed, 24 Jan 2024 21:43:13 GMT

AGREED!!!! I cannot make out what that lady is saying, we are not used to the fake accent and just makes navigation harder for no reason! NEED A NEW VOICE!!!!

Re: Voicemail greeting voice options?

GJH — Fri, 16 Feb 2024 14:11:16 GMT

Seriously, she’s the worst. I’ve listened to her for too many years. Please change this Virgin Mobile or I’ll change carriers

My Virgin mobile voicemail menu is in the weirdest possible english accent - unitelligible!

dpoirier — Thu, 22 Aug 2024 13:10:56 GMT

English is not my first language, but I understand it very well. However, the menu in Virgin Voicemail is spoken by some kind of weird alien from another planet, and I don't understand a single word of what she says. My wife (who is a British citizen!!!) also has a hard time understanding anything from that weird speaker.

Is there anything I can change in options, without changing language, so that it becomes intelligible to a north-american english speaker, PLEASE?

Re: Voicemail greeting voice options?

Mark Twain — Wed, 20 Nov 2024 01:43:13 GMT

Virgin has only one voice option?
Now that you uderstand your users want more - why not create more?
GPS directional/mapping software has a variety of voices to choose from, why does Virgin not?
And since we're on the topic, why continue to redirect us from info on this topic to other (setting up voicemail) unrelated topics.

Re: Voicemail greeting voice options?

Shuffels — Fri, 03 Jan 2025 18:18:35 GMT

No she needs to go. Please offer an alternative you make enough money from customers.

That voice is extremely irritating please offer ANY other option.

Voicemail navigation voice - Is there a way to choose some other speaker?

Gdee — Thu, 06 Mar 2025 17:07:21 GMT

While the voicemail navigation voice is attractive, it's very hard to understand because of the 'Ausie?' accent, and it speaks so fast. I have to listen over and over for the options. Is there a way to choose some other speaker?

Re: Voicemail greeting voice options?

Not a — Thu, 03 Apr 2025 22:34:01 GMT

I am seriously considering moving to another carrier due to this unbelievably annoying 'voice'. Virgin, you are able to change that voice.

Re: Voicemail greeting voice options?

1238 — Wed, 16 Apr 2025 05:57:16 GMT

I cannot stand the voicemail voice either. I wish I would not have transferred from FIDO

Re: Voicemail greeting voice options?

Ronn — Wed, 11 Jun 2025 14:58:22 GMT

I STRONGLY agree with Taz, I HATE the voice on ALL VIrgin products? Why does it have to sound like a sassy 13 year old? Is that the image for Virgin? This alone is making me look for other phone providers.