topic Roaming without Roam Sweet Roam in Mobility

Roaming without Roam Sweet Roam

Kay1231 — Tue, 02 Jul 2024 13:23:25 GMT

We live in Vancouver, Canada and will be travelling to Europe. With my daughter’s phone (with a virgin plan) she would only need to use it in an emergency, or if lost or separated from us somehow.

If we make no changes to her plan/ purchase no roaming, will her phone automatically work to access data or to make an sms phone call while in european countries? (I know price would be very high. Just wondering if it is even possible in an emergency)

Re: Roaming without Roam Sweet Roam

VirginPlusKris — Tue, 02 Jul 2024 13:46:11 GMT

Hi there, @Kay1231. Thanks for your post.

This is in principle possible, yes. You would need to make sure of two things for roaming to be used in the way you describe.

Roam Sweet Roam needs to be removed as a plan add-on
Roaming cannot be restricted in any way

You can confirm that you have the right circumstances in place for this by checking your plan details in My Account ; if you don't see Roam Sweet Roam in your add-ons, but don't see a roaming restriction, roaming will be billed as pay per use like you describe.

If you do have Roam Sweet Roam attached, check out our thread on Unsubscribing from Roam Sweet Roam - from there, you'll be good to go.

If you have a roaming restriction in place, you'll need to Contact Us to have it removed.

Let us know if you have any further questions. 🙂

Roaming without Roam Sweet Roam

Jerry — Sat, 05 Apr 2025 20:05:07 GMT

Do I want to shut off roaming or use airplane mode when in Egypt?

Roaming without Roam Sweet Roam

Bill5326 — Tue, 17 Jun 2025 19:42:40 GMT

If I am outside of Canada WITHOUT a roamsweetroam plan, will I still RECEIVE text messages from Canada ?