topic Re: Remove Voicemail from account in Mobility

Remove Voicemail from account

MalcolmW — Thu, 05 Feb 2026 16:58:26 GMT

How do i remove voicemail from my account entirely?

❗AI Summary:

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

Re: Remove Voicemail from account

VirginPlusKris — Thu, 05 Feb 2026 16:56:52 GMT

Hi there @MalcolmW, and welcome to the Community.

How to remove Voicemail from your Virgin Plus account

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

We're happy to assist any Virgin Plus Member with this request. Please Reply to this thread with your request and a Moderator will reach out in Private Message to complete your request.

Unsure how to check your Private Message inbox? See Private Messenger in Community Help.

Re: Remove Voicemail from account

sam48 — Mon, 26 Aug 2024 22:05:43 GMT

Please help me to remove voicemail from my phone account. Thank you in advance.

Re: Remove Voicemail from account

VirginPlusAntonie — Thu, 05 Feb 2026 17:01:16 GMT

Hi there @sam48 ,

Welcome to the Community and thanks for your post.

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

We're happy to assist any Virgin Plus Member with this request and have reached out in Private Message. Please check your Private Message inbox. Unsure how to check your Private Message inbox? See Private Messenger in Community Help.

Re: Remove Voicemail from account

Hemogoblin — Sun, 30 Mar 2025 15:49:56 GMT

Found the solution. I did it through the chat function and the person removed it. Took one chat session, I was shocked! I tried to get mine removed when I was with Telus, called them 10 times and they still didnt remove it which is what prompted me to switch to Virgin.

I can't figure out why this is? Like why do telecoms make voicemail the default only to make it so difficult to remove? Is it the data mining component, in that they can listen in on the voicemails left behind? Gotta be a reason for this madness.....

Re: Remove Voicemail from account

hnnh — Thu, 08 May 2025 22:45:49 GMT

Hello! I would also like to opt out of voicemail. I previously opted out when they sent a text about voicemails. However, recently, I got opted in without my consent.

Re: Remove Voicemail from account

Virginia1 — Fri, 09 May 2025 00:32:03 GMT

I do NOT like voicemail on my phone! Even when you do not set it up it has messages. I want it disabled.

Re: Remove Voicemail from account

VirginPlusKris — Thu, 05 Feb 2026 17:01:52 GMT

Hey there @hnnh and @Virginia1.

Welcome to the Community and thanks for your posts.

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

Re: Remove Voicemail from account

budster — Thu, 24 Jul 2025 13:05:45 GMT

I would like my voicemail disabled/removed for the same reasons. Getting spam.

Re: Remove Voicemail from account

VirginPlusKris — Thu, 05 Feb 2026 17:02:20 GMT

Hey there @budster.

Welcome to the Community and thanks for your post.

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

Remove Voicemail from account

Bimmy — Mon, 22 Sep 2025 12:40:35 GMT

I don't get my voice mails, so I don't want people who mail me thinking I got their messages.

Re: Remove Voicemail from account

VirginPlusKris — Thu, 05 Feb 2026 17:03:19 GMT

Hey there @Bimmy.

Welcome to the Community and thanks for your post.

Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.