topic Re: Monthly charges for long distance add-on in Mobility

Monthly charges for long distance add-on

KB1 — Sat, 05 Feb 2022 20:46:36 GMT

I am considering adding unlimited US long distance calling for 15/mo. A message says that $30 will be charged to my bill. I only want this for one month. If I remove the add-on at the end of the month do I get a refund for the $15?

Re: Monthly charges for long distance add-on

VirginPlusAntonie — Tue, 08 Feb 2022 19:21:14 GMT

Hey there @KB1,

Welcome to the Community and thanks for your post.

In the instance that you add the feature retroactively for the beginning of your current cycle and remove it at the end of your cycle, then yes it would cover your usage charges and only charge the cost of the feature (taking in consideration that you have unlimited minutes in your plan and the calls were made from Canada towards the USA).☺

Re: Monthly charges for long distance add-on

DerekVenman — Tue, 11 Mar 2025 00:36:00 GMT

I want the add on.