topic Re: Shipping Service in Mobility

Who ships hardware upgrades?

SunshineInTheWoods17 — Tue, 10 Dec 2024 13:10:33 GMT

Hey, since there is an ongoing Canada Post strike, just wondering what shipping service Virgin uses if we were thinking of upgrading our devices? Just don’t want a new phone lost in the postal mess.

thanks!

Re: Shipping Service

VirginPlusAntonie — Wed, 11 Dec 2024 19:55:04 GMT

Hey there @SunshineInTheWoods17 ,

Welcome to the community and great question.

During the Canada Post work stoppage strike, we utilize other delivery services such as Purolator, FedEx or UPS.

Let the community know if you have more questions.

Re: Shipping Service

SunshineInTheWoods17 — Fri, 13 Dec 2024 23:22:45 GMT

Thank you!