topic Using Partner's device upgrade in Mobility

Using Partner's device upgrade

jaykc82 — Tue, 26 Mar 2024 16:02:35 GMT

I have two accounts, one for my wife and one for me. My wife is eligible for a device upgrade and I still have several months.

My wife has no interest in upgrading her phone at this time, could I use her upgrade to buy a new phone and just use that phone with my line rather than hers?

Re: Using Partner's device upgrade

VirginPlusAntonie — Thu, 28 Mar 2024 17:41:40 GMT

Hey there @jaykc82 ,

Welcome to the Community and thanks for your post.

Great question! Yes you can, however the agreement and term chosen for the new device will stay on your wife's account.

Let the Community know if you have more questions.

Using Partner's device upgrade

HITT — Tue, 03 Dec 2024 13:38:59 GMT

Hi everyone,

Hope everyone is having fun shopping for Black Friday. For context, I share an account with my sister so we have two numbers on one account. I recently upgraded my device but accidentally put it under my sister's number. Is there any way for me to switch it to my number? Since the phone has already arrived and I know returning the phone and getting a new one under my number (correctly this time) is going to take a long time after Black Friday weekend.

Thank you!