Caller ID not working after switching plan

Sp647 — Wed, 27 Oct 2021 16:20:19 GMT

Just switched my plan via the app. For the first half day cellular data didn’t work, and now my Caller ID doesn’t work (always shows up as Unknown or No Caller ID). Please fix!

Re: Caller ID not working after switching plan

VirginPlusAntonie — Fri, 29 Oct 2021 19:51:01 GMT

Hi @Sp647,

Welcome to Community,

This is definitely odd, you can check your plan details by following the below steps to ensure all of your features are present on your account;

Head to virginplus.ca/myaccount and log in.
Click on the My Service tab
Click on the My Plans and Features link.

topic Caller ID not working after switching plan in Mobility

Caller ID not working after switching plan

Re: Caller ID not working after switching plan