https://forum.virginplus.ca/t5/mobility/keeping-my-number/m-p/10047#M4210 <P>How do I keep my number with new virgin Sim card</P> Sat, 15 Jun 2024 22:14:26 GMT Help1 2024-06-15T22:14:26Z https://forum.virginplus.ca/t5/mobility/keeping-my-number/m-p/10047#M4210 <P>How do I keep my number with new virgin Sim card</P> Sat, 15 Jun 2024 22:14:26 GMT https://forum.virginplus.ca/t5/mobility/keeping-my-number/m-p/10047#M4210 Help1 2024-06-15T22:14:26Z https://forum.virginplus.ca/t5/mobility/keeping-my-number/m-p/10063#M4220 <P>Hi there,&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1293439145">@Help1</a>. Welcome to the Virgin Plus Community, and thanks for your post.</P> <P>For the Community to be better able to assist, we'll need for you to clarify and provide some more details as to your new SIM card.</P> <UL> <LI>Did you just sign up with Virgin Plus, or is this a replacement SIM card for an existing Virgin Plus SIM?</LI> <LI>Is this a pre-paid or post-paid SIM?</LI> <LI>Have you reviewed our Support page on&nbsp;<A href="https://www.virginplus.ca/en/support/faq.html?q=update-simcard-existing-account" target="_blank" rel="noopener">How to transfer my existing Virgin Plus mobility service to a new SIM card or eSIM<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.virginplus.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A>?</LI> </UL> <P>If you've followed the instructions included and are experiencing technical difficulties or receiving errors, please provide the Community with further details as to the nature of the issue. Please also share any personal troubleshooting you may have already completed.</P> <P>Let us know if you were in any further need of assistance.</P> Tue, 18 Jun 2024 13:29:59 GMT https://forum.virginplus.ca/t5/mobility/keeping-my-number/m-p/10063#M4220 VirginPlusKris 2024-06-18T13:29:59Z