topic Re: Unable to call to area code 928 in Mobility

Unable to call to area code 928

LesleyR — Sun, 19 May 2024 15:10:13 GMT

Any idea why I cannot make a call from Canada to area code 928 in Arizona? I have Canada-US calling. Text messages work.

Re: Unable to call to area code 928

VirginPlusKris — Tue, 21 May 2024 13:56:59 GMT

Hi there, @LesleyR. Welcome to the Virgin Plus Community, and thanks for your post.

We wanted to check in and see if you were still having issues making calls to the aforementioned area code. If so, could you please provide further details?

Is this only to one specific number with this area code, or have you been able to try with multiple numbers in the 928 area code?
Have you noticed any other area codes experiencing a similar issue?
What exactly is happening when you call a 928 number? Does the call drop? Is there a busy tone? Does it go straight to voicemail?

Looking forward to hearing back from you.

Re: Unable to call to area code 928

LesleyR — Tue, 21 May 2024 14:26:17 GMT

It turns out it was only one specific number in that area code and was an issue with their number. Thanks for responding.