https://forum.virginplus.ca/t5/mobility/technical-assistance/m-p/652#M401 <P>When I check voicemail, a black screen comes up not allowing me to see the keyboard to enter the code . How can I fix this ??</P> Sun, 17 Oct 2021 19:10:49 GMT Older 2021-10-17T19:10:49Z https://forum.virginplus.ca/t5/mobility/technical-assistance/m-p/652#M401 <P>When I check voicemail, a black screen comes up not allowing me to see the keyboard to enter the code . How can I fix this ??</P> Sun, 17 Oct 2021 19:10:49 GMT https://forum.virginplus.ca/t5/mobility/technical-assistance/m-p/652#M401 Older 2021-10-17T19:10:49Z https://forum.virginplus.ca/t5/mobility/technical-assistance/m-p/677#M414 <P>Thanks for your post <a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/5944">@Older</a>! In order for the Community to better assist can you please let us know what device you are using? EX, iPhone, Samsung.&nbsp;</P> <P>I've had this happen before too, and I just needed to click on my screen to bring the keyboard back up. Let me know how that goes. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> <P>&nbsp;</P> <P>- Patricia&nbsp;</P> Wed, 20 Oct 2021 18:16:59 GMT https://forum.virginplus.ca/t5/mobility/technical-assistance/m-p/677#M414 VirginPlusPatricia 2021-10-20T18:16:59Z