topic Re: Pixel 8 won't send pictures to iPhones in Mobility

Unable to send picture messages

Rickdill — Tue, 02 Apr 2024 16:19:03 GMT

My pixel 8 won't send pictures to iPhones. Not sure why any help

Re: Pixel 8 won't send pictures to iPhones

RedRose — Thu, 15 Feb 2024 13:19:48 GMT

You can go to Settings > Messages to check if the MMS Messaging is toggled on. If not, tap the switch to turn it on. If it's on, you can turn the feature off and on again to refresh the MMS function.

Try Reset Network Settings
Verify Correct APN Settings
Check Software Update up to date
Check Update Your Message App
Clear the message app cache and clear data
If using advance messaging, try turning the feature off in your settings

Reboot both device

Re: Pixel 8 won't send pictures to iPhones

Rickdill — Tue, 12 Dec 2023 01:58:06 GMT

Sorry but Not sure what you mean by reset network settings verify correct APN

Re: Pixel 8 won't send pictures to iPhones

RedRose — Tue, 12 Dec 2023 02:24:29 GMT

Hi @Rickdill

How to Reset Network Click Here

For iOS, tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Verify Correct APN Settings on pixel 8, try these steps:

1.Navigate to the Settings menu.

2.Select Mobile Network/Connection Settings.

3.Select Access Point Names.

4.Add a New APN setting.

5.Fill in the following settings:

Name: Virgin Plus
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
Username:
Password:
Server:
MMSC: http://mms.bell.ca/mms/wapenc
MMS proxy: web.wireless.bell.ca
MMS port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 610
APN type: blank

6.Press Menu and Save

turn on your data service to allowed your MMS going through,

Reboot device.

Re: Pixel 8 won't send pictures to iPhones

Rickdill — Tue, 12 Dec 2023 02:43:22 GMT

Thanks but that didn't work,but again thanks

Re: Pixel 8 won't send pictures to iPhones

RedRose — Fri, 22 Mar 2024 17:51:29 GMT

Hi @Rickdill

do you Clear the message app cache and clear data
turn on your data service provide not WiFi and ask your friend has the iphone is the data service is on !

if your issue with only one number can't send photos delete the number from your device and re-add with +1 in front of area code.

if your issue with all friends can't send photos then try your SIM card in other device, if is working from another device then try to Backup your staf and do factory reset.

but if your SIM card is not working from another device and your data service provide not WiFi just to you know, is working fine then contact to support team to open a ticket to fix it for you.

For more tips and tricks; Check out Troubleshooting text, picture and video messages

Re: Pixel 8 won't send pictures to iPhones

Rickdill — Tue, 12 Dec 2023 17:40:26 GMT

Thanks I got it working with what you told me to do, I wasn't sure about the APN but I figured it out. Thank you

Samsung messages stopped sending photos

Roses — Wed, 14 Feb 2024 23:52:11 GMT

I cannot send photos from my Samsung phone using Samsung Messages to another person on Virgin. I can send the photo to a non Virgin user, and can send it in a group chat that consists of both Virgin and not virgin customers.

Why can't I send to Virgin customers?

Re: Pixel 8 won't send pictures to iPhones

Tinkerbelle — Wed, 20 Mar 2024 12:39:04 GMT

It's not just the Google Pixel phone that will not send images to an iPhone. I have been having that issue now for weeks with a Samsung S53! The instructions that I have found online to help with this issue do not work.

Re: Troubleshooting text, picture and video messages

Kamorle — Tue, 02 Apr 2024 04:41:20 GMT

I have a (Xaiomi) Redmi Note 12 turbo, I could send pic messages when I was with Tellus but not now that I switched to Virgin. I've tried just about everything..

Xiaomi ULTRA 14 compatibility with MMS messaging

Ultra14 — Thu, 04 Jul 2024 12:29:10 GMT

I bought a global version Xiaomi Ultra 14 phone recently and have an issue with sending mms messages. I cannot send or receive any messages with pictures or GIFs. When I got a voice message, Virgin Mobile usually sends me a text message with the voice mail message in an attachment and I cannot receive the notification from Virgin Mobile too. It has become a problem. Can anyone has similar experience and help? Thanks.