https://forum.virginplus.ca/t5/mobility/phone-stuck-in-airplane-mode/m-p/5663#M2469 <P>Hi there, <SPAN><SPAN class="mention" data-mention="@missbritt"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1498698043">@missbritt</a></SPAN></SPAN>. Welcome to the Virgin Plus Community.</P> <P>To be clear, are you specifically stuck in airplane mode? Or is it a loss of signal / reading as SOS only? Airplane mode can only be set at the device level and we would not have control over that specifically.</P> <P>If it is specifically airplane mode, please take a look at the following support articles for Android and iOS.</P> <P><STRONG>Android</STRONG> : <A href="https://support.google.com/pixelphone/answer/12639358?hl=en" target="_blank" rel="noopener">Keep your Android’s wireless connections on in Airplane mode<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></P> <P><STRONG>iOS</STRONG> : <A href="https://support.apple.com/en-ca/HT204234" target="_blank" rel="noopener">Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></P> <P>Looking forward to hearing back from you.</P> Tue, 08 Aug 2023 12:16:27 GMT VirginPlusKris 2023-08-08T12:16:27Z https://forum.virginplus.ca/t5/mobility/phone-stuck-in-airplane-mode/m-p/5649#M2462 <P>hello,</P><P>I have done everything from safe mode, network reset, cache clear, and even factory reset the device and I cannot get this phone out of airplane mode. someone please help!</P> Sun, 06 Aug 2023 20:58:09 GMT https://forum.virginplus.ca/t5/mobility/phone-stuck-in-airplane-mode/m-p/5649#M2462 missbritt 2023-08-06T20:58:09Z https://forum.virginplus.ca/t5/mobility/phone-stuck-in-airplane-mode/m-p/5663#M2469 <P>Hi there, <SPAN><SPAN class="mention" data-mention="@missbritt"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1498698043">@missbritt</a></SPAN></SPAN>. Welcome to the Virgin Plus Community.</P> <P>To be clear, are you specifically stuck in airplane mode? Or is it a loss of signal / reading as SOS only? Airplane mode can only be set at the device level and we would not have control over that specifically.</P> <P>If it is specifically airplane mode, please take a look at the following support articles for Android and iOS.</P> <P><STRONG>Android</STRONG> : <A href="https://support.google.com/pixelphone/answer/12639358?hl=en" target="_blank" rel="noopener">Keep your Android’s wireless connections on in Airplane mode<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></P> <P><STRONG>iOS</STRONG> : <A href="https://support.apple.com/en-ca/HT204234" target="_blank" rel="noopener">Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></P> <P>Looking forward to hearing back from you.</P> Tue, 08 Aug 2023 12:16:27 GMT https://forum.virginplus.ca/t5/mobility/phone-stuck-in-airplane-mode/m-p/5663#M2469 VirginPlusKris 2023-08-08T12:16:27Z