https://forum.virginplus.ca/t5/mobility/locked-out/m-p/5451#M2365 <P>Hey there <SPAN><SPAN><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1583521475">@LoriMc</a></SPAN></SPAN> ,</P> <P>Welcome to the Community and thanks for your post.</P> <P>That would depend on the type of phone that you have. You will need to make a search on the manufacturers website to find if it is possible or not.</P> <P>Below we've provided the links to two popular brand of devices;</P> <UL> <LI><A href="https://www.samsung.com/ca/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/" target="_blank" rel="noopener">How can I unlock my Samsung Galaxy device if I forgot the security PIN, pattern or password?<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></LI> <LI><A href="https://support.apple.com/en-ca/HT204306" target="_blank" rel="noopener">If you forgot your iPhone passcode<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></LI> </UL> <P>Let the Community know if you have more questions.</P> Mon, 24 Jul 2023 12:22:22 GMT VirginPlusAntonie 2023-07-24T12:22:22Z https://forum.virginplus.ca/t5/mobility/locked-out/m-p/5412#M2353 <P>I changed my passcode to get in my phone. And I don't remember it.&nbsp;&nbsp;</P><P>Is there a way to reset the passcode? without erasing phone info.</P> Wed, 19 Jul 2023 20:53:17 GMT https://forum.virginplus.ca/t5/mobility/locked-out/m-p/5412#M2353 LoriMc 2023-07-19T20:53:17Z https://forum.virginplus.ca/t5/mobility/locked-out/m-p/5451#M2365 <P>Hey there <SPAN><SPAN><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1583521475">@LoriMc</a></SPAN></SPAN> ,</P> <P>Welcome to the Community and thanks for your post.</P> <P>That would depend on the type of phone that you have. You will need to make a search on the manufacturers website to find if it is possible or not.</P> <P>Below we've provided the links to two popular brand of devices;</P> <UL> <LI><A href="https://www.samsung.com/ca/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/" target="_blank" rel="noopener">How can I unlock my Samsung Galaxy device if I forgot the security PIN, pattern or password?<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></LI> <LI><A href="https://support.apple.com/en-ca/HT204306" target="_blank" rel="noopener">If you forgot your iPhone passcode<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></LI> </UL> <P>Let the Community know if you have more questions.</P> Mon, 24 Jul 2023 12:22:22 GMT https://forum.virginplus.ca/t5/mobility/locked-out/m-p/5451#M2365 VirginPlusAntonie 2023-07-24T12:22:22Z