https://forum.virginplus.ca/t5/mobility/pixel-7a/m-p/5414#M2354 <P>I have a prepaid account with virgingplus that I have had for many years. I recently purchased an unlocked Google Pixel 7a from BestBuy. I took the the sim card out of my old Samsung phone and put it in pixel 7a but I cannot get the mobile data to work correctly. I can send/receive text message and calls but cannot browse the internet using the mobile data.</P><P>I went into my virgin mobile account and changed my phone to pixel 7a, but no change. I got a new sim card yesterday and again I still cannot get the mobile data to work correctly. I have tried factory resetting my phone twice so far, and disabling/enabling airplane mode.</P><P>One thing I noticed this morning is that the IMEI listed in my virginplus account does not match what my phone says, which is a little confusing since I just put a new sim card in this phone and activated the new sim card yesterday.</P><P>Any help would be greatly appreciated.</P> Thu, 20 Jul 2023 12:34:27 GMT wookiee 2023-07-20T12:34:27Z https://forum.virginplus.ca/t5/mobility/pixel-7a/m-p/5414#M2354 <P>I have a prepaid account with virgingplus that I have had for many years. I recently purchased an unlocked Google Pixel 7a from BestBuy. I took the the sim card out of my old Samsung phone and put it in pixel 7a but I cannot get the mobile data to work correctly. I can send/receive text message and calls but cannot browse the internet using the mobile data.</P><P>I went into my virgin mobile account and changed my phone to pixel 7a, but no change. I got a new sim card yesterday and again I still cannot get the mobile data to work correctly. I have tried factory resetting my phone twice so far, and disabling/enabling airplane mode.</P><P>One thing I noticed this morning is that the IMEI listed in my virginplus account does not match what my phone says, which is a little confusing since I just put a new sim card in this phone and activated the new sim card yesterday.</P><P>Any help would be greatly appreciated.</P> Thu, 20 Jul 2023 12:34:27 GMT https://forum.virginplus.ca/t5/mobility/pixel-7a/m-p/5414#M2354 wookiee 2023-07-20T12:34:27Z https://forum.virginplus.ca/t5/mobility/pixel-7a/m-p/5435#M2362 <P>Fixed... I had used all the data up on my plan.</P> Thu, 20 Jul 2023 20:40:07 GMT https://forum.virginplus.ca/t5/mobility/pixel-7a/m-p/5435#M2362 wookiee 2023-07-20T20:40:07Z