I can’t access the internet from my phone..

dinotimms1 — Mon, 11 Jul 2022 13:42:26 GMT

I can’t access the internet from my phone?

Re: I can’t access the internet from my phone..

VirginPlusPatricia — Tue, 12 Jul 2022 21:16:09 GMT

Hey there @dinotimms1. Thanks for reaching out to the Lucky Mobile Community.

We just wanted to reach out to confirm if you are still having trouble.

If you are still running into trouble can you turn your phone off/on? It sounds so simple, but sometimes a fresh connection to the network is all you need.

After that, if you are still experiencing data issues, make sure your phone is on the most up-to-date OS and, check your phone settings for these basics:

Turn airplane mode on/off
Turn Wi-Fi on/off
Make sure data connectivity is on
Check that your network mode is set to automatic
Check that you have network coverage
Ensure you haven’t used all of your data or used all of your max. speed data

Let the Community know how everything goes.

- Patricia

topic I can’t access the internet from my phone.. in Mobility

I can’t access the internet from my phone..

Re: I can’t access the internet from my phone..