https://forum.virginplus.ca/t5/mobility/replaced-sim-and-get-a-msg-that-sim-isn-t-valid/m-p/1976#M1002 <P>Replaced sim and when entering numbers for sim get a msg that it isn't a valid virgin sim</P> Mon, 28 Mar 2022 12:16:14 GMT gUSTY 2022-03-28T12:16:14Z https://forum.virginplus.ca/t5/mobility/replaced-sim-and-get-a-msg-that-sim-isn-t-valid/m-p/1976#M1002 <P>Replaced sim and when entering numbers for sim get a msg that it isn't a valid virgin sim</P> Mon, 28 Mar 2022 12:16:14 GMT https://forum.virginplus.ca/t5/mobility/replaced-sim-and-get-a-msg-that-sim-isn-t-valid/m-p/1976#M1002 gUSTY 2022-03-28T12:16:14Z https://forum.virginplus.ca/t5/mobility/replaced-sim-and-get-a-msg-that-sim-isn-t-valid/m-p/1998#M1014 <P>Hey there&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/18923">@gUSTY</a>,</P> <P>Welcome to the Community and thanks for your post.&nbsp;</P> <P>SIM cards have a 20 digit numerical ID and it is very important that it is entered correctly to be registered on your account. A SIM card can only be used once, which means if it was already registered on a different number, it will not work.</P> <P>You can find more information and frequently asked questions on our <A href="https://www.virginplus.ca/en/support/sim.html" target="_blank" rel="noopener">SIM Card Support</A> webpage.☺</P> <P>&nbsp;</P> Tue, 29 Mar 2022 19:17:07 GMT https://forum.virginplus.ca/t5/mobility/replaced-sim-and-get-a-msg-that-sim-isn-t-valid/m-p/1998#M1014 VirginPlusAntonie 2022-03-29T19:17:07Z