Xbox Cloud

emmision — Wed, 11 Oct 2023 23:56:32 GMT

After switching to Virgin internet today, I've discovered the Xbox Cloud runs like absolute crapola.

Having used Xbox Cloud with my previous ISP for a couple of years (at slower up/down speed) with no performance issues...now, I have even more bandwidth but the worst performance I've ever experienced.

Anyone have a similar experience? Any ideas on how to resolve?

Re: Xbox Cloud

VirginPlusAntonie — Fri, 13 Oct 2023 17:04:11 GMT

Hey there @emmision ,

Welcome to the Community, and thank you for posting.

The Community just needs a bit more information in order to help.

Can you share which model of Xbox you have?
If connected via Wi-Fi, how far is your Xbox from the modem?
If connected via an Ethernet cable, what type of cable are you using? We recommend using a CAT5/6.
If connected via Wi-Fi, try connecting your Xbox via an Ethernet cable or if connected via Ethernet give Wi-Fi a try.

Please also share a screen shot with the results of a speed test and latency for both your Wi-Fi and Ethernet connection (make sure to hide any personal information and/or MAC address).

Looking forward to your reply.

topic Xbox Cloud in Internet

Xbox Cloud

Re: Xbox Cloud