https://forum.virginplus.ca/t5/internet/internet-disruptions/m-p/3054#M318 <P>Hi,</P><P>I am north of TO. My internet connection has been dropping frequently since the 'equipment failure' earlier this year!</P><P>I am wondering what causes it. Do people experience similarly?</P><P>Best</P><P>&nbsp;</P> Wed, 07 Sep 2022 12:27:45 GMT dominus808 2022-09-07T12:27:45Z https://forum.virginplus.ca/t5/internet/internet-disruptions/m-p/3054#M318 <P>Hi,</P><P>I am north of TO. My internet connection has been dropping frequently since the 'equipment failure' earlier this year!</P><P>I am wondering what causes it. Do people experience similarly?</P><P>Best</P><P>&nbsp;</P> Wed, 07 Sep 2022 12:27:45 GMT https://forum.virginplus.ca/t5/internet/internet-disruptions/m-p/3054#M318 dominus808 2022-09-07T12:27:45Z https://forum.virginplus.ca/t5/internet/internet-disruptions/m-p/3071#M321 <P>Hi there&nbsp;<a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/1424209229">@dominus808</a>,&nbsp;and welcome to the Community.</P> <P>Have you attempted to run our <A href="https://m.vpc.ca/virtualrepair" target="_blank" rel="noopener">Virtual Repair Tool?<IMG style="display: inline; padding-bottom: 5px;" src="https://stage-forum.bell.ca/html/assets/Accessiblity_Arrow.png?version=preview" border="0" alt="Opens in a new tab or window" /></A></P> <P>The Virtual Repair Tool will:</P> <UL> <LI>Look for service outages.</LI> <LI>Check equipment outside your home.</LI> <LI>Perform a modem reboot.</LI> <LI>Check and correct settings on the hardware in your home.​</LI> </UL> <P>If this doesn't help resolve the issue, please let us know with any further information you can provide, such as error messages or any trends or patterns you may have recognized in the downtime. Thank you.</P> <P>— Kris</P> Sat, 10 Sep 2022 13:02:43 GMT https://forum.virginplus.ca/t5/internet/internet-disruptions/m-p/3071#M321 VirginPlusKris 2022-09-10T13:02:43Z