https://forum.virginplus.ca/t5/internet/can-i-change-modem-models/m-p/13569#M1370 <P>Hi is it possible to change from a Vincent modem to <FONT color="#e10a0a"><STRONG>Valerie modem ?</STRONG></FONT></P> <P>&nbsp;</P> Tue, 09 Sep 2025 11:50:16 GMT Milo 2025-09-09T11:50:16Z https://forum.virginplus.ca/t5/internet/can-i-change-modem-models/m-p/13569#M1370 <P>Hi is it possible to change from a Vincent modem to <FONT color="#e10a0a"><STRONG>Valerie modem ?</STRONG></FONT></P> <P>&nbsp;</P> Tue, 09 Sep 2025 11:50:16 GMT https://forum.virginplus.ca/t5/internet/can-i-change-modem-models/m-p/13569#M1370 Milo 2025-09-09T11:50:16Z https://forum.virginplus.ca/t5/internet/can-i-change-modem-models/m-p/13580#M1374 <P>Hey there <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/12431">@Milo</a></SPAN></SPAN> ,&nbsp;</P> <P>Welcome to the community and great question.</P> <P>Unfortunately, it is not possible to replace a Vincent modem with a Valerie modem. Modems are generally configured and approved specifically to work with a certain network and according to precise technical specifications. Replacing it with another model is therefore not a viable option.</P> <P>Let the community know if you have more questions.&nbsp;</P> <P>&nbsp;</P> Wed, 10 Sep 2025 18:08:37 GMT https://forum.virginplus.ca/t5/internet/can-i-change-modem-models/m-p/13580#M1374 VirginPlusAntonie 2025-09-10T18:08:37Z