https://forum.virginplus.ca/t5/internet/cancelling-previous-service-provider/m-p/11246#M1045 <P>The Virgin Plus technician is coming to set up my new internet service. Do I cancel my service with the previous internet provider or does Virgin Plus do this?</P><P>&nbsp;</P> Thu, 07 Nov 2024 15:46:53 GMT Steve Mac 2024-11-07T15:46:53Z https://forum.virginplus.ca/t5/internet/cancelling-previous-service-provider/m-p/11246#M1045 <P>The Virgin Plus technician is coming to set up my new internet service. Do I cancel my service with the previous internet provider or does Virgin Plus do this?</P><P>&nbsp;</P> Thu, 07 Nov 2024 15:46:53 GMT https://forum.virginplus.ca/t5/internet/cancelling-previous-service-provider/m-p/11246#M1045 Steve Mac 2024-11-07T15:46:53Z https://forum.virginplus.ca/t5/internet/cancelling-previous-service-provider/m-p/11252#M1046 <P>Good morning, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.virginplus.ca/t5/user/viewprofilepage/user-id/969732865">@Steve Mac</a></SPAN>. Welcome to the Virgin Plus Community, and thank you for your post.</P> <P>Your service with your former provider may be physically disconnected, either by yourself or by the technician. However unlike when porting a mobile phone number, you will need to reach out to your former provider to have your account with them cancelled and have regular billing stopped.</P> <P>Let us know if you have any further questions. Best wishes.</P> Sat, 09 Nov 2024 14:28:54 GMT https://forum.virginplus.ca/t5/internet/cancelling-previous-service-provider/m-p/11252#M1046 VirginPlusKris 2024-11-09T14:28:54Z